Frequently Asked Questions (FAQ)

Forbest Camera Heads are rated IP68 Waterproof and ARE NOT intended for submersion over 6ft. Please ensure you are using your Forbest Camera for its intended purpose

Shipment time will depend on your location. Orders processed are processed same or next day and shipped out. Shipping is approximately 5-7 business days to arrive by standard shipping. Delivery details, including a shipment tracking number, will be provided in your confirmation email.

We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Please view our Return & Warranty Policy Here. For further questions, chat with us directly or call us and we’ll take you through the process.

All Forbest Products are fully customizable with our products featuring fully interchangeable parts. Instead of purchasing an additional system, get the most value by swapping specific parts. We can help ensure our products fit the exact job. For support or advice, call our office or chat with a Forbest Representative directly by clicking here.

Over 15 years, Forbest has developed several lines of cameras for different applications. This includes, but is not limited to, Pipe/Pipeline Inspection Cameras; Robot Crawler Inspection Cameras; Mechanic & Handheld Cameras; Duct Inspection Cameras; Pole & Tablet Inspection Cameras, and Well & Chimney Inspection Cameras.

Watch the instruction HERE , ask a representative using the CHAT or stay tuned for our buyers guide, coming soon.

All Forbest Camera Heads are rated IP68 Waterproof and are waterproof up to 8 Ft. underwater.

WARNING - All sewer/pipe/drain inspection cameras ARE NOT intended for submersion over 8ft. Please ensure you are using your Forbest Camera for its intended purpose.

Yes, our locators will pick up the frequency of any 512 Hz transmission.

You can use the rechargeable battery pack or the wall adapter to power the camera. The Li-ion battery pack can last about 4 hours after being fully charged.

No. Forbest Pipe Inspection Camera CANNOT be used in oil or gas lines, or any explosive environment. Forbest Pipe Inspection Cameras CANNOT be used to inspect tanks or pipes with explosive material. Using Forbest Products in any of these environments is considered misuse. Forbest Products Co. is not liable or responsible for any misuse and/or consequences of misuse of our products.

Yes. Please contact Forbest at 510-226-7988 (US) or 905-709-6226 (Canada) or send an email to forbestusa@gmail.com for details of specifications and quotes.